When the washer will not spin
Wet clothes can stop the whole laundry routine.
When a washer cannot enter or complete its spin cycle, a normal load can become a heavy pile of dripping clothes and the dryer cannot do its part. The problem may happen every time, only with a larger load, or after the washer appears to have washed normally. Notice whether water remains in the tub, whether the machine makes a new sound, and whether a message shows on the display.
There is no need to keep restarting the cycle or to force it through. Repeated attempts can turn a simple description into a more frustrating afternoon. A clear note about what happened, and when, is enough to make the service request useful. It keeps the attention on the interruption you are experiencing at home, rather than a part you cannot see.
Read safe checks for a washer that will not spin →




